Help2

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Frequently Asked Questions

Sim

Insert your Popit SIM into your device and restart it. Once powered on, you’ll receive an SMS with activation steps. Simply follow the instructions, and you’ll be ready to go!

How will I know if my SIM is active?

Once your SIM is active, you’ll receive a confirmation SMS, and your device will connect to our network. If you experience issues, restart your phone to refresh the connection.

What should I do if my router isn’t working?

Account & billing

How can I add extras on to my account?

How do I change things in my account?

Parental controls not able to use social media and messenger apps?

Payment frequency: How does it work?

Usage and data

How can I check my usage and balance?

Insert your Popit SIM into your device and restart it. Once powered on, you’ll receive an SMS with activation steps. Simply follow the instructions, and you’ll be ready to go!

How can I check my usage and balance?

Once your SIM is active, you’ll receive a confirmation SMS, and your device will connect to our network. If you experience issues, restart your phone to refresh the connection.

How Do I Add More Data?

How will I know when my allowance has ran out?

Does date roll over?